Eshop connection
with ERP
Do not waste your time on duplicate updates. We connect the ERP with your eshop and automate all the processes you have!
In a well-organized flow of orders, an order received through the online store can reach the ERP billing stage without human intervention.
The problem
A waste of time from the frequent updates that you will need to make from the ERP to the eshop of the product details and especially the prices and the availability.
The problem is getting bigger as the number of products increases. The result is that items that have been removed appear in the eshop or the customer orders items at a different price than is currently the case.
These phenomena create a very bad reputation in your company and in your online store, the satisfaction of your customers decreases, a fact that is destructive for your investment.
The solution
If you properly maintain your company’s ERP or Business Management program, you could automatically update your online store with the interface application we have developed.
For example, if you change the price of an item in the ERP, its price in the online store will automatically change. The same can be done for any kind of field (description, category, availability, etc.) or customer (telephone, discount, etc.). In addition, new customers and orders placed in your online store will be stored in your ERP automatically!
The data you want to sync automatically
From ERP to ESHOP
- Import items, update existing ones, delete deleted ones
- Update price, availability, balance, status fields
- VAT
- Update item photos
- Update customer details such as account details, price list, discount zone, role (wholesale, retail, etc.)
From ESHOP to ERP
- Sending details to new customers
- Sending orders with all the details (shipping costs, payment and shipping method, etc.)
- Save new items (in specific usage scenarios)
The 5 important benefits of the ERP and eshop connection
- Duplicate data entry – and consequently errors – is avoided
- Accurate picture of availability to your customers – buyers.
- Increase productivity – Reduce the processing time of all your transactions.
- Increase your customer satisfaction
- Increase sales and revenue